| Our Promise to our Customers |
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Our highest priority is to provide quality products and excellent personal service to our valued customers. We try to be easily accessible, addressing all requests and concerns as efficiently as we can. We are looking to build life-long relationships with our customers, and hope that you will be one of them. Please let us know if there is anything we can do to improve our service.
Standard orders are typically processed and shipped between 2-3 business days via the method of your choice. Sometimes processing may take longer, however, depending on our ability to meet the prevailing order volume. We do our very best to keep up with our stock, but due to demand, some items may be purchased on back order and may be delayed. In the event of shipping delays for any reason we will inform you via e-mail as soon as possible.
At this time we are accepting Visa, Mastercard, and American Express. If you would like to get in touch with us about a different billing method please feel free to contact us.
We are not required to collect sales tax on any orders outside the state of South Carolina. For all South Carolina orders a sales tax of 6.5% does apply.
Marysia LLC. ships all orders with either FEDEX or USPS. Please note that for international orders Marysia LLC. is not responsible for any international customs or duties that may be imposed. Please check with your local customs office about rules and regulations that may apply to you.
Unworn and unwashed orders may be returned within 10 days of receipt for exchange only. Worn, washed, and final sale items cannot be exchanged. We have full discretion in determining if the items are in their original condition when returned.
We take the utmost care and concern for your privacy while you're shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as financial services information or payment information. An icon resembling a padlock is displayed on the bottom of most browsers window during SSL transactions that involve credit cards and other forms of payment.
Marysia LLC. strives to ensure the security and safety of its customers and reserves the right to reject any order which raises concern. If there appear to be irregularities regarding an order, we will contact the customer before processing the order to protect his or her interests and ours.
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